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jaynet19155042
Participant
April 23, 2016
Question

keeps giving error message when I try to transfer library book to kobo.

I have installed and uninstalled both ADE 4.5 and ADE 3.1 and re installed ADE 3.1. When I try to put my downloaded library book into my e reader it says error. Help! I don't know what I am doing wrong and although I love my e reader the idea was to get e books from the library and I can't do that. My husband is fed up of me trying after literally hours of attempting to do it. Help me please!!!

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    7 replies

    flomasson11
    Participating Frequently
    May 11, 2018

    I get this error message when I try to transfer a library book to my kobo: error getting license. License Server Communication Problem; E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

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    Nanaky
    Nanaky
    Participating Frequently
    May 14, 2018

    Windows:

        Close all applications.
        Press WINDOWS + R.
        In the Open text box, type regedit and then press Enter. The Registry Editor opens.
        In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
        Remove the Adept Folder.
        In the Confirm Key Delete dialog, click OK.
        Close the Registry Editor.
        Open Adobe Digital Editions and reauthorize..

    Macintosh:

        quit Adobe Digital Editions.
        Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
        If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
        Open Adobe Digital Editions and reauthorize.

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      flomasson11
      Participating Frequently
      May 14, 2018

      I deleted the file: activation.dat from  /Users//Library/Application Support/Adobe/Digital Editions some time ago and have been unable to download books since. Themissing file seems to have created many more problems but I don't know how to get it back. This is very frustrating

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      Nanaky
      Nanaky
      Participating Frequently
      April 25, 2016

      Which error message you get?

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      flomasson11
      Participating Frequently
      May 11, 2018

      Get this one: error getting license. License Server Communication Problem; E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

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