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Kobo

Forum|Forum|12 years ago
December 29, 2013
3 replies
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Hello,

I am having problems with my Kobo Reader. I downloaded a file to the Adobe Digital Editions and transferred the book to my Kobo. I unplug my Kobo and try to access the book but it says it need to be unlocked using the Adobe ID. We have logged in and the ID was accepted. I am not sure what I am doing wrong. ??

Please Help

Diane

This topic has been closed for replies.

Inspiring

The Adobe ID need to be authorized for both (1) the computer/ADE (Dgitial Editions) and (2) for the device (Kobo)

Maybe you have done the first but not the second?

To make sure the second is ok, menu/Help/Authorize Device once ADE is authorized and the device is plugged in.

Somebody else (SydneyW) had a similar issue even after all the authorizations appeared to be OK,

and resolved it by a factory reset of the Kobo.

Before factory reset, make sure any books on the Kobo are safely held elsewhere as the reset will wipe them.

Legend

Moved to Adobe Digital Editions

Maybe this link might help:

http://www.kobobooks.com/ade

Claudio González

Legend

This is the Reader forum; the Digital Editions one is here:

http://forums.adobe.com/community/adobe_digital_editions