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readrhys
Participant
Sep 4, 2021 2:56 AM UTC
Question

Kobo ereader is not showing up on ADE

I'm trying to download netgalley books to my kobo clara hd but to no avail. I have already downloaded books to this kobo before. I had it authorized to the computer I'm using, but it still wasn't showing up. I deleted the authorization to see if that would help, to no avail. I've tried unplugging it, deleting and redownloading ADE, reauthorizing my desktop, everything I could think of, but nothing is working. Does anyone have any ideas to what I could do? I don't know what else could be happening. 

 

 

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2 replies

readrhysAuthor
Participant
Sep 4, 2021 3:13 AM UTC

Figured out the problem with the help of kobo chat (finally got through to them). 

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defaultu9x915dhk8gy
Participant
Sep 19, 2021 2:51 PM UTC

Would you be able to tell me what worked? I've tried everything and spoke to 3 different Kobo representative. Nothing had worked.

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