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Joyce27118780e4qd
Participant
Nov 16, 2022 10:18 AM UTC
Question

license errorde

Hi, I am getting the license error in Adobe Digital Editions, I have followed all of the community advice deauthorising, reauthorising and even tried a system restore. This error has only started in the last week and am bamboozled how to fix it

 

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    10 replies

    Gonzalo253933753zvu
    Participant
    Nov 18, 2022 5:03 PM UTC

    I am having the same problem since yesterday and still haven't been able to solve it by authorizing/de-authorizing or by any other way I read about. The error reads as follows: 

     

    Error getting License. License Server Communication Problem:

    E_LIC_LICENSE_SIGN_ERROR

     

     

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    andrewh16387308
    Participant
    Nov 18, 2022 12:38 PM UTC

    Hi, I erased all previous downloads from the downloads folder on my Mac and then used the download link again and it worked.

     

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    tadk45595886
    Participant
    Nov 16, 2022 9:13 PM UTC

    getting this same error too in the last 24 hours attempting to check a book out from Borrowbox. Followed all the same community advice,  de and re authorised, unstalled and reinstalled. directed here by the online support.

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    Kim27127715odfl
    Participant
    Nov 17, 2022 10:33 AM UTC

    This morning I'm once again able to return and download library books - yay!

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      tadk45595886
      Participant
      Nov 18, 2022 11:02 AM UTC

      Thars wild, seeing your comment I said I'd try one more time and it suddenly works again! This is great but I have no idea what was wrong or how to fix it if it happens again...

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      Kim27127715odfl
      Participant
      Nov 16, 2022 2:58 PM UTC

      I'm having the same issue and have tried uninstalling, deauthorising but no luck. I tried the adobe chat but they just referred me to this forum.

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      Simon27165922xr0n
      Participant
      Nov 16, 2022 3:59 PM UTC

      Me too. Started Yesterday. I get the error E_LIC_LICENSE_SIGN_ERROR.

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      Gabriela27080828rbf6
      Participant
      Nov 16, 2022 2:48 PM UTC

      I'm having the same problem and I found nothing on Google to help solve this problem. I got quite a lot of variations of error message as well. Adobe team, please help

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      Steven27169533yao2
      Participant
      Nov 16, 2022 7:53 PM UTC

      I'm having exactly the same problem. Tried reinstalling / deleting the digital folder / reauthorizing.

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