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Joyce27118780e4qd
Participant
November 16, 2022
Question

license errorde

  • November 16, 2022
  • 5 replies
  • 669 views

Hi, I am getting the license error in Adobe Digital Editions, I have followed all of the community advice deauthorising, reauthorising and even tried a system restore. This error has only started in the last week and am bamboozled how to fix it

 

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    5 replies

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    Gonzalo253933753zvu
    Participant
    November 18, 2022

    I am having the same problem since yesterday and still haven't been able to solve it by authorizing/de-authorizing or by any other way I read about. The error reads as follows: 

     

    Error getting License. License Server Communication Problem:

    E_LIC_LICENSE_SIGN_ERROR

     

     

    A
    andrewh16387308
    Participant
    November 18, 2022

    Hi, I erased all previous downloads from the downloads folder on my Mac and then used the download link again and it worked.

     

    T
    tadk45595886
    Participant
    November 16, 2022

    getting this same error too in the last 24 hours attempting to check a book out from Borrowbox. Followed all the same community advice,  de and re authorised, unstalled and reinstalled. directed here by the online support.

    K
    Kim27127715odfl
    Participant
    November 17, 2022

    This morning I'm once again able to return and download library books - yay!

      T
      tadk45595886
      Participant
      November 18, 2022

      Thars wild, seeing your comment I said I'd try one more time and it suddenly works again! This is great but I have no idea what was wrong or how to fix it if it happens again...

      K
      Kim27127715odfl
      Participant
      November 16, 2022

      I'm having the same issue and have tried uninstalling, deauthorising but no luck. I tried the adobe chat but they just referred me to this forum.

      S
      Simon27165922xr0n
      Participant
      November 16, 2022

      Me too. Started Yesterday. I get the error E_LIC_LICENSE_SIGN_ERROR.

      G
      Gabriela27080828rbf6
      Participant
      November 16, 2022

      I'm having the same problem and I found nothing on Google to help solve this problem. I got quite a lot of variations of error message as well. Adobe team, please help

      S
      Steven27169533yao2
      Participant
      November 16, 2022

      I'm having exactly the same problem. Tried reinstalling / deleting the digital folder / reauthorizing.

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