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Participant
November 17, 2022
Question

License Server Communication Problem

  • November 17, 2022
  • 1 reply
  • 352 views

Unable to download library books to Windows 10, Windows 11 and Android devices using A.D.E. vs 4.5.11.1873.03 and even downloaded A.D.E. vs 3.0 but keep getting message: "Unable to Download, Error Getting License, License Server Communication Problem, E_LIC_LICENSE_GIGN_ERROR" Tried uninstalling, reinstalling de-authorising, re-authorising rebooting systems etc... Tried every which way for 4 days not able to download. Tried this morning to download and low and behold it worked the book is now on my ereader NO ERROR MESSAGES. Why can't Adobe put a message out saying they are having a problem and to try again later like other Companies?????????       

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    1 reply

    Participant
    November 19, 2022

    I still have the mentioned E_LIC_LICENSE_SIGN_ERROR. Any update from adobe regarding the continuously unstable communication service? Based on my observation, with more than 1000 threads containing the error key, I interpret the service as unstable.