License Server Communication Problem: E_GOOGLE_DEVICE_LIMIT_REACHED

Question

I have a PC and a Macbook. I installed Adobe Digital Editions (ADE) in both and downloaded a book from google (https://books.google.com/books/about/All_of_Programming.html?id=-zViCgAAQBAJ) onto both machines. I first added the book to the PC in ADE without an Adobe ID and was able to see the book on the PC. Then I tried to get the book on my mac but got the error in the title of this post:

Unable to download

Error getting License. License Server Communication Problem:

E_GOOGLE_DEVICE_LIMIT_REACHED

To try to solve this, I tried deauthorizing the PC but that didn't help me get the book on my macbook, and now the PC ADE gets the error message as well!

So I can't see the book in any platform of ADE. All I want to do is be able to access the book offline (because google play books doesn't have any way to do this in their chrome app). But I haven't been able to do it at all with ADE.

Any help is appreciated.

Tim5FC4 · Answer

velascof622 - I have been having the same problem for the last week. This was my first experience with Adobe Digital Editions and it has been very frustrating to say the least. I've asked our IT department for assistance and hope to be able to respond with a solution later.

In the meantime it would be great if someone from the Adobe team may be able to provide some insight.

I download the *.acsm from Google Play and am trying to open in ADE and get the E_GOOGLE_DEVICE_LIMIT_REACHED, yet I can confirm that any other sessions I had have been deactivated.

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