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luv2craft
luv2craft
Participant
February 26, 2017
Question

link Adobe IDs or reset account with old email address

  • February 26, 2017
  • 1 reply
  • 2567 views

Is there a way to either:

a) link two Adobe IDs together or

b) reset the password on an old Adobe ID even though I no longer have access to that email account?

I tried Chat and they suggested asking here about the password reset.

    This topic has been closed for replies.

    1 reply

    Just Shoot Me
    Just Shoot Me
    Legend
    February 26, 2017

    A) Not that I'm aware of.

    B) For what purpose do you want to change the password, you forgot it?

    luv2craft
    luv2craftAuthor
    Participant
    February 26, 2017

    Yes, I forgot the password and I no longer have access to the email address to reset it using the 'forgot my password' link.

    Just Shoot Me
    Just Shoot Me
    Legend
    February 26, 2017

    So what is tied to that email address? Did you buy a subscription to Creative Cloud with it?

    If all that is tied to it is some older Adobe program that used serial numbers to activate and you now what to subscribe to creative cloud just create a new Adobe ID.

    I personally have several old Adobe IDs that I have no idea what the passwords are. That didn't stop me from subscribing to the Photographer plan and posting on this forum. I just created a new ID that is tied to a Gmail Account that hopefully will never change.

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