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Participant
December 14, 2016
Question

Loan token update failed

  • December 14, 2016
  • 1 reply
  • 1184 views

All of a sudden I can't open library books I've transferred from ADE onto my Nook.  I get a "loan token update failed" message.  My Adobe DRM settings are fine.  I don't know what to do, I waited a long time on hold for this book and now I can only read it if I sit in front of the computer.  Help!!!!

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1 reply

Nanaky
Participating Frequently
December 14, 2016

Has you try if work with transfer over a older version of Digital Edition:

http://www.adobe.com/support/digitaleditions/downloads.html

wm_bryanb33464329
Participating Frequently
December 14, 2016

This error is happening to all NOOK Glowlight Plus users.  B&N does not acknowledge responsibility and suggests Adobe updates are causing the issue as of Nov 30,2016.  Is Adobe communicating with NOOK/B&N about this error?