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Participant
April 29, 2021
Question

Loans expiring too fast

  • April 29, 2021
  • 0 replies
  • 88 views

Hi!

 

I've used Adobe Digital Editions for loaning e-books for a couple years now during my university studies and it has usually worked fine. Recently my loans have been expiring almost immediately as I've downloaded them. That didn't happen before.

 

I usually loan the books from EBSCO database as a pdf file and select the option to loan them for 3 days. The downloaded file has a file extension ".acsm". I'm able to open and read the book for that period as long as I don't close the book in ADE. If I close the book the loan expires in under 15 minutes.

 

I tried to update to the newest version of ADE, but it didn't seem to help.

 

I'm running Adobe Digital Editions on Macbook Air (13-inch, 2017) and macOS High Sierra v. 10.13.6.

 

Regards,

Tino

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