Skip to main content
brian_LP
Participant
May 3, 2019
Question

Logging in with an Enterprise ID

  • May 3, 2019
  • 10 replies
  • 4428 views
Hello
I received an email from a user who needs to use Adobe Digital Editions to access content from an EBook Library Vendor. I was wondering if Enterprise IDs can be used to sign into Adobe Digital Editions?

I am new to the software and in the small amount of testing I have done I have not seen any way to log in using our Adobe Enterprise ID, which pushes to our SSO (Single Sign ON) system.

Any help would be appreciated. Thank you very much!

    10 replies

    Participant
    July 2, 2024

    Yet another +1 from a faculty member who prefers to read textbooks on a tablet instead of a web browser.

    Participant
    November 6, 2024

    And another. 5 years after the issue was raised. Say what you want about DRM, it's ruined by the platforms used to support it. 

    Participant
    January 28, 2024

    +1, still an issue in 2024. Really do not understand why an app can't sign in via SSO in this day and age, nor read the ID credentials. Incredibly frustrating. 

    Participant
    March 11, 2024

    Also trying to figure this out in 2024 - ADE could definitely include an option "Adobe ID - SSO Log In" or "Adobe ID - Institution Log In" under its "eBook Vendor" options. I work for an university library and all of our vendors recommend ADE for patrons to borrow books with - it seems that they may be restricted to free 3rd party apps on mobile devices to fulfill their loans instead. 

    Participant
    October 27, 2025

    EBSCO just announced that they are changing their DRM solution from Adobe to Thorium. ProQuest released their own app so that their customers wouldn't be forced into ADE anymore. Fingers crossed more platforms make this change, because Adobe obviously refuses to do anything with ADE. If only Adobe had actually cared about ADE, maybe large companies wouldn't be leaving Adobe's DRM ecosystem. 

    Participant
    January 6, 2022

    Same issue. So frustrating. 

    Participant
    September 2, 2022

    Same in here.

     

    Participant
    December 1, 2020

    +1

    Participant
    December 1, 2020

    This is just absolutely awful in terms of experience.

    Can't the Adobe Digital Editions app just... try to talk to Creative Cloud Desktop re: an ID? I can understand that it needs to be a standalone app to work more broadly, but shouldn't it also make an attempt to authorize itself using the existing installed Adobe flagship product?

    Participant
    December 2, 2020

    And just so you can get a full appreciation of what this means to corporate users:

    Boss: "Did you get that expensive e-book we ordered for you?"
    Me: "Yes, but I can't open it."
    Boss: "Why not?"
    Me: "Well, it requires a free Adobe product, which we can't use because... we buy lots of expensive stuff from Adobe."

    Participant
    November 2, 2020

    I also got the message from Adobe that you can´t use Adobe Enterprise ID in Adobe Digital Editions or other applications used for accessing DRM protected media. It’s very annoying when you administer a great number of users.

    Participant
    October 30, 2020

    I have been informed by both Adobe Support and our Adobe account rep that it is not possible to use enterprise credentials and that users will need a personal adobe account.  It is extremely frustating.

    Participant
    October 30, 2020

    Bump as well, just had a faculty member ask for this. there does not seem to be a way for digital editions to authenticate with our SSO.

    Participant
    August 26, 2020

    We have the same problem. Anyone know about a solution?

    Participant
    October 22, 2020

    Hello, just bumping this as well: How do I sign into Adobe Digital Editions with an Enterprise ID—in my case, my University SSO? 

    Participant
    February 28, 2020

    My company is having this same problem.  Is there a solution?