Participant

Question

Logging in with an Enterprise ID

Forum|Forum|6 years ago
May 3, 2019
10 replies
4428 views

Hello

I received an email from a user who needs to use Adobe Digital Editions to access content from an EBook Library Vendor. I was wondering if Enterprise IDs can be used to sign into Adobe Digital Editions?

I am new to the software and in the small amount of testing I have done I have not seen any way to log in using our Adobe Enterprise ID, which pushes to our SSO (Single Sign ON) system.

Any help would be appreciated. Thank you very much!

E

EJ_9042

Participant

Yet another +1 from a faculty member who prefers to read textbooks on a tablet instead of a web browser.

D

defaultf8iihu6ulxjf

Participant

And another. 5 years after the issue was raised. Say what you want about DRM, it's ruined by the platforms used to support it.

R

Rae34892722oiup

Participant

+1, still an issue in 2024. Really do not understand why an app can't sign in via SSO in this day and age, nor read the ID credentials. Incredibly frustrating.

C

cheyennekelly

Participant

Also trying to figure this out in 2024 - ADE could definitely include an option "Adobe ID - SSO Log In" or "Adobe ID - Institution Log In" under its "eBook Vendor" options. I work for an university library and all of our vendors recommend ADE for patrons to borrow books with - it seems that they may be restricted to free 3rd party apps on mobile devices to fulfill their loans instead.

C

cheyennekelly

Participant

EBSCO just announced that they are changing their DRM solution from Adobe to Thorium. ProQuest released their own app so that their customers wouldn't be forced into ADE anymore. Fingers crossed more platforms make this change, because Adobe obviously refuses to do anything with ADE. If only Adobe had actually cared about ADE, maybe large companies wouldn't be leaving Adobe's DRM ecosystem.

S

seahawk2002

Participant

Same issue. So frustrating.

A

Angel25926157x5q5

Participant

Same in here.

M

Miheer5C6D

Participant

+1

M

MarcDoughty

Participant

This is just absolutely awful in terms of experience.

Can't the Adobe Digital Editions app just... try to talk to Creative Cloud Desktop re: an ID? I can understand that it needs to be a standalone app to work more broadly, but shouldn't it also make an attempt to authorize itself using the existing installed Adobe flagship product?

M

MarcDoughty

Participant

And just so you can get a full appreciation of what this means to corporate users:

Boss: "Did you get that expensive e-book we ordered for you?"
Me: "Yes, but I can't open it."
Boss: "Why not?"
Me: "Well, it requires a free Adobe product, which we can't use because... we buy lots of expensive stuff from Adobe."

M

martinm66804422

Participant

I also got the message from Adobe that you can´t use Adobe Enterprise ID in Adobe Digital Editions or other applications used for accessing DRM protected media. It’s very annoying when you administer a great number of users.

Z

zcain@bmtc.com

Participant

I have been informed by both Adobe Support and our Adobe account rep that it is not possible to use enterprise credentials and that users will need a personal adobe account. It is extremely frustating.