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AKACensored
AKACensored
Participant
January 24, 2022
Answered

Login with Adobe-ID impossble

  • January 24, 2022
  • 2 replies
  • 778 views

Greetings,

 

I'm unable to authorise digital editions with my Adobe-ID. I verified that the password and mail adress are correct by logging in online. However Digital Editions claims the ID or password to be wrong. Does anyone know how to solve this?

 

I'm Using 2FA for my Adobe-ID on Adobe Digital Editions Version 4.5.11.187303 on Windows 10 (System buid 19042.1466)

 

Hopefully anyone know how to sort this out. 

 

Best wishes.

This topic has been closed for replies.

2 replies

C
Constant22828128kxh7Correct answer
Participant
January 25, 2022

Found this forumpost:

https://community.adobe.com/t5/digital-editions-discussions/cannot-authorize-new-computer-digital-editions-does-not-accept-login/m-p/9312109#M51742

AKACensored
AKACensoredAuthor
Participant
January 25, 2022

Thank you, I was searching up and down for this but couldn't find it. I guess I will return my eBook, because switching 2FA off and on again is a pain with physical security keys... I can't believe Adobe still didn't fix this...

    C
    Constant22828128kxh7
    Participant
    January 25, 2022

    I have the exact same situation.

    Already tried to activate without ID, and deleting authorisation afterwards. 

    If I use the same ID and password in my webbrowser, it works without any problems.

     

    Can someone please help us?

     

    I am trying to autorize Adobe digital edition 4.5.11.187303

    On a Microsoft Windows 11 Home
    Versie 10.0.22000 Build 22000
    Acer Swift SF314-58G
    x64-based

     

    Is there an email-adress where we can adress our problem to?

    Thnx in advance.

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