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June 10, 2021
Question

Lost eBook access due to local authorization.

  • June 10, 2021
  • 0 replies
  • 137 views

Hi!

 

When I installed Digital Editions I was unable to login using my AdobeID so I had to use a local authorization. I activated my two eBooks and everything was ok. But then I had to reinstall Windows and therefore lost access to my eBooks.

 

Since then I was able to login using my AdobeID but I can't activate my eBooks because they are already in use (by the local authorization that I don't habe access to anymore).

 

Is there any possibility to revoke the activation and reactivate the books on my AdobeID? I still have the ACSM-files for both books.

 

Thanks,

Lukas

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