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July 30, 2016
Question

lynnl21229121

  • July 30, 2016
  • 1 reply
  • 159 views

Have upgraded Windows 7 to Windows 10.  Have bought an ebook and have it in Digital Editions 2.0.67532.  And now ADE 4.5 Digital Editions which recognised my Sony eReader will not now recognise it.  The laptop is Authorised without an ID.  I have an Adobe ID.  I thought authorising with ID might then allow me to sync book from laptop to ereader. When I attempt do so there is a message “Activation Server error

Code: E_AUTH_NOT_Ready

Digital Editions encountered an error on the activation server”

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    1 reply

    Nanaky
    Participating Frequently
    August 3, 2016

    Windows:

        Close all applications.

        Choose Start > Run.

        In the Open text box, type regedit and then press Enter. The Registry Editor opens.

        In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

        Select the Adept key.

        Choose File > Export.

        In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

        Right-click the Adept key and choose Delete.

        In the Confirm Key Delete dialog, click OK.

        Close the Registry Editor.

        Open Adobe Digital Editions and reauthorize.

    Macintosh:

        quit Adobe Digital Editions.

        Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

        If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

        Open Adobe Digital Editions and reauthorize.

    If you open the eBook without adobe id you can not open again after authorize.

    Participant
    August 3, 2016

    Thank you. Regards Lynn Loutit

    Sent from my iPad

    Nanaky
    Participating Frequently
    August 3, 2016

    You are welcome.