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Participant
July 19, 2018
Question

Mac - Bad device Key error when opening books - Ideas?

  • July 19, 2018
  • 1 reply
  • 254 views

I have tried:

1) Updating to latest version

2) De-authorising and then reauthorising

3) Ensuring password is alphanumeric by changing my password

4) Removing the "activation.dat" file from the DE folder (closing down ADE prior to removing and then opening after file deletion)

Any other ideas on this?

Thanks - Andi

    This topic has been closed for replies.

    1 reply

    Nanaky
    Participating Frequently
    July 20, 2018

    Also emptied the trash?

    AndiRobAuthor
    Participant
    July 21, 2018

    Yes, Trash also emptied :-(

    Nanaky
    Participating Frequently
    July 23, 2018

    Was create a new file?