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Participant
Jul 19, 2018 10:43 AM UTC
Question

Mac - Bad device Key error when opening books - Ideas?

I have tried:

1) Updating to latest version

2) De-authorising and then reauthorising

3) Ensuring password is alphanumeric by changing my password

4) Removing the "activation.dat" file from the DE folder (closing down ADE prior to removing and then opening after file deletion)

Any other ideas on this?

Thanks - Andi

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    3 replies

    Nanaky
    Participating Frequently
    Jul 20, 2018 8:07 AM UTC

    Also emptied the trash?

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    AndiRobAuthor
    Participant
    Jul 21, 2018 11:21 AM UTC

    Yes, Trash also emptied :-(

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    Nanaky
    Participating Frequently
    Jul 23, 2018 11:48 AM UTC

    Was create a new file?

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