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clemfm
Participant
May 12, 2017
Answered

MAC: IO Error on Network Request - only with Google Play ebook/pdf downloads

  • May 12, 2017
  • 1 reply
  • 583 views

I have no issue downloading ebooks from other sources into ADE, however when I download acsm's for books from Google Play, either for pdf or ebook, I receive this error. I also have no firewall and have updated ade and restarted.

    This topic has been closed for replies.
    Correct answer clemfm

    This siolution, worked for me:

    1. Uninstall ADE and remove it from the trash.
    2. Restart your computer.
    3. Downloaded  latest ADE from Adobe’s website and install it
    4. Authorized my computer in ADE using the HELP menu and selecting “Authorize Computer…”

    After you've gone through the above steps, try downloading the title again.

    error 2038 IO Error on Network Request. Please check your network connection and try again.

    1 reply

    clemfm
    clemfmAuthorCorrect answer
    Participant
    May 12, 2017

    This siolution, worked for me:

    1. Uninstall ADE and remove it from the trash.
    2. Restart your computer.
    3. Downloaded  latest ADE from Adobe’s website and install it
    4. Authorized my computer in ADE using the HELP menu and selecting “Authorize Computer…”

    After you've gone through the above steps, try downloading the title again.

    error 2038 IO Error on Network Request. Please check your network connection and try again.