Mad at adobe as usual

Question

Why can't adobe recognize when someone upgrades their device instead of pissing off your customer by refusing to authorize the same device again after an upgrade? I wish there was another option for reading books as I am sick of adobe digital editions and having to constantly get my devices reset. I can't believe these guys stay in business. Need to give them an award for the absolute worst customer service.

sjpt · Answer

I'm not sure about the customer service; but certainly ADE should get an award for worst software, and the overall Adobe ADEPT DRM for worst implemented infrastructure.

I don't think you can give a worst product test award to the ADE product test team; juding by results it doesn't looks as if there is an ADE prodict test team.

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