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justj2k6
Participant
July 11, 2022
Question

Max. Device limit reached - Deactivate non accessible devices

  • July 11, 2022
  • 1 reply
  • 260 views

Hi there, I got my ebook reader into repair and they did a full reset. So I tried to activate my Adobe ID on the reader but got the „ max device error“. As a found no clear path to get a list of all my registered devices or a way to deactivate all my devices, I reached out to you on twitter (@adobecare). They sent me to this forum, to post my problem here. 

So is there a way to get a list of all my associated devices or to deactivate all devices in self service? If not, how can I reach out to the Adobe service? I did not find any type of emailadress or support form on the homepage. 

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    1 reply

    Participating Frequently
    July 11, 2022

    Hi There,

     

    Please try now. The activation reset is done.

    justj2k6
    justj2k6Author
    Participant
    July 11, 2022

    Thank you very much, it worked.