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carlovalla
Participant
October 23, 2015
Question

Maximum number of authorizations reached!

  • October 23, 2015
  • 1 reply
  • 244 views

I’ve reached the maximum number of authorizations for a book therefore I've cancelled the authorization for my PC in order to give the authorization to a colleague. The colleague tried and couldn’t get the authorization because the system reply that the maximum number has been reached.  Then I Tried again to authorize my PC and I received the reply that the maximum number has been reached as well. What can I do?

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    1 reply

    Nanaky
    Participating Frequently
    October 23, 2015

    In this case should contact customer support for reset: https://helpx.adobe.com/contact.html?step=ADE_adobe-id-signing-in_stillNeedHelp