Message; E_ADEPT_DOCUMENT_TYPE_UNKNOWN using Borrowbox.

Currently cannot borrow a library book using Borrowbox.

I get the message:

Error getting licence. Licence Server Communication Problem.

E_ADEPT_DOCUMENT_TYPE_UNKNOWN

There is no problem borrowing books from the library using Overdrive, and there was no problem when I last used Borrowbox on the 7th of September.

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BorrowboxCorrect answer

Participant

My problem has resolved itself. I tried to download the books again this afternoon and it worked OK. No idea what the problem was.

Adobe Employee

please make the book that you are trying to borrow is one of the below formats:

pdf, epub2, epub3.

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Participant

Thanks. The book I am trying to borrow is just labelled epub, but this is the same format as previous successful downloads

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BorrowboxAuthorCorrect answer

Participant

My problem has resolved itself. I tried to download the books again this afternoon and it worked OK. No idea what the problem was.

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