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February 15, 2016
Question

My ADE will not acknowledge that I downloaded any books. It also will not acknowledge my nook device. Yes, I authorized the nook and uninstall and reinstalled ADE. I am so frustrated. Can anyone offer any advice?

  • February 15, 2016
  • 1 reply
  • 316 views

My ADE will not acknowledge my downloaded library books or even my nook device. I did not have this issue on my old computer and remember it being so easy to use. The books are ending up under my documents and will not open. I am so frustrated. Can anyone help?  I followed the directions and downloaded it correctly and authorized my nook and everything....Thanks in advance.

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    1 reply

    Nanaky
    Participating Frequently
    February 16, 2016

    Which error message you get?
    Have you authorize Digital Edition and your Reader with the same ID?

    February 16, 2016

    Yes....I used the same number to authorize. It gave me a long week message with lots of numbers and letters. I deleted it. The books won't re-download and I am at my limit from library. They do not show up under my digital editions at all.

    Sent from my Verizon Wireless 4G LTE smartphone

    Nanaky
    Participating Frequently
    February 16, 2016

    Make a screenshot of the error and add it in this trend