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Participant
October 21, 2020
Question

My Kindle doesn't appear as a Device [2020]

  • October 21, 2020
  • 26 replies
  • 14127 views

I have a Kindle Paperwhite and I've downloaded Adobe Digital Editions onto my Mac to be able to read an eBook I borrowed from my library. I'm using the latest version 4.5.11 and have authorised my computer. When I connect my Kindle via USB and open Digital Editions my device does not appear. No combination of plugging/unplugging/restarting/opening/closing gets this to work. Very frustrating as this is the only way for me to read eBooks from my library!

 

Is there any official support for this app or a way to check version compatability?

    26 replies

    Participant
    October 22, 2025

    I found a super easy work around. In digital editions, right click on the book and select "show file in explorer" then you  get the epub file which you can upload to 'Send to kindle' and it works!

    Participant
    January 10, 2025

    I just ran into this problem today when receiving an ARC from a publisher, which is a problem if this is their main way of distributing ARCs to potential buyers. I'll certainly be bringing this up to them when providing feedback. Thankfully, I was successful when using Send to Kindle as @russm77237037 suggested.

     

    I don't know whether I should be more annoyed with Amazon's apparent incompatibility with the program (which seems to not be an issue for Kobo users) or Adobe for not addressing this thread a single time since the origial post in OCTOBER OF 2020.

    Participant
    January 8, 2025

    we're about to hit five years this year and no answer. 

    Participant
    August 14, 2024

    Four years later and no response..... 

    July 26, 2024

    The fact it's been almost four years and no response from Adobe despite countless people reporting the same issue is incredibly frustrating

    Participant
    July 6, 2024

    Same Problem Here! Would really love to be able to have this resolved - Thanks : )

    Participant
    July 2, 2024

    Yup, same issue here, adding my voice in case it gets things moving...

    Participant
    June 21, 2024

    Same problem here. Come on Adobe 

     

    Participant
    June 15, 2024

    Same issue here! And NO RESPONSE. Sad.

    Participant
    April 29, 2024

    same problem here