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Anna5E59
Participant
Oct 21, 2020 12:03 PM UTC
Question

My Kindle doesn't appear as a Device [2020]

I have a Kindle Paperwhite and I've downloaded Adobe Digital Editions onto my Mac to be able to read an eBook I borrowed from my library. I'm using the latest version 4.5.11 and have authorised my computer. When I connect my Kindle via USB and open Digital Editions my device does not appear. No combination of plugging/unplugging/restarting/opening/closing gets this to work. Very frustrating as this is the only way for me to read eBooks from my library!

 

Is there any official support for this app or a way to check version compatability?

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      Michael290607821om2
      Participant
      Mar 25, 2023 1:53 AM UTC

      Same problem.  Very disappointing this doesn't work with my Houston Public Libary borrowed ebook.

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        Katie282365628hih
        Participant
        Feb 3, 2023 3:00 AM UTC

        Same problem and disappointed that the topic isn't being adressed!

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          Mary27777251caqj
          Participant
          Jan 2, 2023 10:34 PM UTC

          would love it if someone at Adobe actually responded to this thread...

           

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            Eleanor27771599sq64
            Participant
            Jan 3, 2023 12:47 PM UTC

            Same here. I'm very close to buying a Kobo so I don't have to deal with this software...

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              Lan29448708lgoi
              Participant
              Apr 17, 2023 4:37 PM UTC

              same here, I actually start checking the price of kobo 

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                rácze23304158
                Participant
                Oct 20, 2022 6:39 PM UTC

                Same problem...

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                  hamish26533202kmfi
                  Participant
                  Oct 11, 2022 7:48 AM UTC

                  Yes, I have the same problem and there is seemingly no support or clear answer anywhere regarding this. Very frustrating.

                   

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                    OldChE
                    Participating Frequently
                    Aug 23, 2022 2:31 AM UTC

                    I'm surprised by the poor support on this issue from Adobe.

                     

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                      Anonymous
                      Nov 30, 2020 6:32 PM UTC

                      Did you ever get an answer, or find a solution here or elsewhere? I'm struggling with the same problem with both Kindle Reader and a Kindle Fire. There doesn't seem to be any support or useful troubleshooting information.

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