My Nook will not accept Adobe password. How can I fix?

Forum|Forum|12 years ago
January 21, 2014
1 reply
1097 views

I have changed passwords several times and each time I get a automated response from Nook which reads "User Not Identified". What am I doing wrong?

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S

sjpt

Inspiring

probably ...

ADE and various associated programs/devices wont accept strong passwords,

Only passwords with just alpha (a-z, A-Z) characters and numbers (0-9). No punctuation, accented characters, special characters etc.

Very bad security form, and really confusing as Adobe allows you to create them and doesn't give a warning that you can't use them.

C

ctant490Author

Participant

Thank you for your comment. That's information I did not know, and will now remember. However, the last password I used was nine characters long and consisted only of numbers and alpha characters. Still no go. Could it have been too long?

S

sjpt

Inspiring

I'm not sure about password length issues.

What sort of a Nook? Tablet or dedicated ereader.

If it is a tablet, try installing the Bluefire app and registering that with your Adobe ID.

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