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Participant
January 21, 2014
Question

My Nook will not accept Adobe password. How can I fix?

  • January 21, 2014
  • 1 reply
  • 1099 views

I have changed passwords several times and each time I get a automated response from Nook which reads "User Not Identified".  What am I doing wrong?

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1 reply

Inspiring
January 21, 2014

probably ...

ADE and various associated programs/devices wont accept strong passwords,

Only passwords with just alpha (a-z, A-Z) characters and numbers (0-9).  No punctuation, accented characters, special characters etc.

Very bad security form, and really confusing as Adobe allows you to create them and doesn't give a warning that you can't use them.

ctant490Author
Participant
January 22, 2014

Thank you for your comment.  That's information I did not know, and will now remember.  However, the last password I used was nine characters long and consisted only of numbers and alpha characters.  Still no go.  Could it have been too long?

Inspiring
January 22, 2014

I'm not sure about password length issues.

What sort of a Nook?  Tablet or dedicated ereader.

If it is a tablet, try installing the Bluefire app and registering that with your Adobe ID.