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June 3, 2015
Question

need help in deauthorizing my adobe digital editions account

need help in deauthorizing my adobe digital editions account

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    3 replies

    Adobe Employee
    June 4, 2015

    If due to some reason, you are unable to deauthorize ADE, follow the below steps:

    Mac:

    1. Go-> Go to folder.

    Go to folder dialog will appear.

    2. Type   ~/Library/Application Support/Adobe/Digital Editions

    drag the activation.dat file to the trash.

    ADE will be deauthorized now.

    Now Authorize ADE again [Help -> Authorize Computer].

    Windows:

    Choose Start > Run.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key:

    HKEY_CURRENT_USER\Software\Adobe\Adept

    Right-click the Adept key and choose Delete.

    In the Confirm Key Delete dialog, click OK.

    Your authorization will be deleted.

    ADE will be deauthorized now.

    Now Authorize ADE again. [Help -> Authorize Computer].

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    Participant
    September 7, 2015

    Thank you Shreya for the help in deauthorizing my computer. It would not deauthorize in ADE through the normal ADE dialogs. Once I did this I was able to get rid of the check activation error code for newly purchased books.

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