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paolab59678690
Participant
August 28, 2018
Question

no access to ADE books after changing pc

  • August 28, 2018
  • 0 replies
  • 132 views

Hi,

I just imported my ADE books in ADE on my new pc and get an error message during the autentification that says that the ID I used is not connected to the element I select (this happens for all the books). I think the problem is, that at the beginning I used another email as ID which now does not exist anymore [Personal information removed by moderator.]. I thought I changed the email with the new one [Personal information removed by moderator.] but this email with the password doesn't work for the autentification. Could you help me? Thank you a lot! Paola

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