Skip to main content
U
Ursula_Siegler
Participant
November 11, 2013
Question

No email after password reset

  • November 11, 2013
  • 1 reply
  • 512 views

For my Adobe Id, I got email from Adobe, that I should reset my password. After I have rest my password on German Adobe side several times I never got any email
from Adobe. How can I fix this and can reset password for my an Adobe Id?

    This topic has been closed for replies.

    1 reply

    S
    sjpt
    Inspiring
    November 12, 2013

    Are you sure you pressed the 'confirm update' or similar named button after changing the password?

    Have you checked your spam folder in case your email provider/client has marked the Adobe reply as spam?

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices