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A
achamoux
Participant
September 15, 2007
Question

No images on pdfs using the new Adobe Digital Editions

  • September 15, 2007
  • 27 replies
  • 7659 views
I tried to open an e-book using Acrobat 8, but I was obliged to download and install the new digital editions.
Most of the pdfs were imported ok, the exception being an e-book which doesn't show any image at all - front-page included.
Trying to open the e-book using "open with" doesn't work - I still get the download page.
Can you help me ?
Many thanks.
Alain
    This topic has been closed for replies.

    27 replies

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    coop_bob
    Participant
    March 27, 2011

    Using Windows Vista, I download PDF's to my computer from various library locations (for example, http://www.archive.org/download/devisesetembleme00lafeu/devisesetembleme00lafeu.pdf).

    Then I open them with Acrobat 10.0.1, and they display just fine.

    Then, using ADE 1.7.2.1131, I use Add Item to Library to put them in the list of ebooks in my library -- and the images do not display at all when I open the book. In Item Info on ADE, I get "Document uses unsupported PDF feature."

    I see reports of this problem (many quite furious) dating back for years. I am stymied. Is this a DRM issue -- I didn't formally "buy" or "borrow" the book? Is this a JPEG2000 issue? Is this because ADE knows that PDF's are not suitable for many small ereaders, so it doesn't even try to support them? Some discussions seem to say that I may have to uninstall my Adobe Reader 10 and downgrade (retrograde?) to an earlier Reader.

    ADBE, please: (1) explain the current status of the issue and (2) fix it so that any PDF viewable in the latest Acrobat reader is also viewable in ADE.

    Thanks,

    coop_bob

    B
    bonsaiboy7
    Participant
    July 26, 2012

    I too am having problems with this, and it is now 2012. This issue has been going on for at least 5 years I see by all the messages. Is there any relief in sight here? I am using ADE 1.7.2.1131. I have nearly 800 "books" in my library. I have been downloading and creating my own documents for about a year now, and I didn't have this issue until just recently. Lately, more and more "books" have been unable to display in ADE, but yet are perfectly readable in Adobe Reader. You would think that they would both be able to read the same sort of documents. I would prefer to read them in ADE, as I can organize them in the library view.

    Oh, and I realize this next problem is a known issue as well, but I wish you could fix ADE so it doesn't slow down so badly when you get a high number of documents. With nearly 800 documents my computer comes to a complete stand still at times. I have to use the task manager to "end program" and then restart it. Quite annoying.

    Please Adobe, can you once and for all fix these problems.

    Thank you.

    E
    efficient_quirk16B8
    Participant
    March 16, 2011

    This is the latest response from BooksonBoard. I suspect that this will be the 'common' response from most eBook outlets.

    Covers displayed on our site arrive in the meta data feed.  It is up to the publisher whether they attach these cover images to the eBook file itself.  Most publishers do, but some do not.  If you are experiencing an issue with images which should be included within the eBook file, it is likely that the publisher has not formatted these such that they are compatible with the firmware of the device.

    A
    Anonymous
    March 16, 2011

    As a bit of a workaround, if you just want to replace the image that ADE displays in the library view.  The cached .png file is under your (My) Digital Editions folder in the Thumbnails folder usually in the form Book_Name_Here.png.   Close ADE, download your preferred cover image from wherever you want - the bookseller, google, etc..., and save it as a .png file, replace the file in the Thumbnails folder, and then when you launch ADE you should see the new image in the library view.

    Unfortunately this wont help you at all, if you want to see cover graphics in the reading view.

    E
    efficient_quirk16B8
    Participant
    March 16, 2011

    I have just been sent a test-book by BooksonBoard. it is in Adobe ePub format, not ADE-pdf. It does have a front cover and illustrations inside. The problem I was having with a previous version was the lack of images. This different download seems to have solved one of my problems, plus the registered number of pages has dropped from 172 down to 73.

    All I need now is for someone to convert all the other books to ePub. What chance???

    I know this is not the answer to the problem, but it seems there IS a solution out there.....

    S
    signich
    Participant
    March 16, 2011

    we do ebook conversions and with this new upgrade, our images are not showing . . . .     what is going on Adobe.  they are not jpeg 2000 images.  some are showing others are not.

    _
    _brurpo_
    Participant
    August 20, 2008
    ohhh so nice, just install reader 7, oh wait, no reader 7 for my intel mac... thanks a lot adobe.
    _
    _SykesManilaAPAC_
    Participant
    June 17, 2008
    i think that is the fix for it. Tried it here.
    _
    _chris_cheah_
    Participating Frequently
    January 4, 2008
    I also just purchased an ebook online and what a stupid mistake i made, i will never buy another ebook again and Adobe's software, particularly this dumb Digital Editions Rubbish.

    What good is it for portability when you cannot even transfer that ebook you purchased to another computer of yours especially your laptop?. I happened to have 6 pcs and one laptop in my home.

    Please for sanity's sake fix this problem once and for all. We are NOT proud of your software anymore.

    Extremely Disappointed User
    A
    Anonymous
    December 10, 2007

    You have to dig a bit to find the All version page. Select your OS (but remember to say XP if you are using Vista - Reader 7.0 is not officially supported on Vista). and then select the version you want


    Jim Lester

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    _Nathan_LeClair_
    Participant
    December 9, 2007
    I'd like to download adobe reader 7.0 but I can't seem to find any place to download it from; no matter how many different types of google searches I use. Anyone know where it can be downloaded from?

    I'm getting the same problems with digital editions not showing pics of purchased ebooks
    _
    _Joseph_Nelson_
    Participant
    December 5, 2007
    I agree with Stephen..Only in todays age, can a company make a product that's "better", when it doesn't perform the simple tasks that it's predecessor did.

    Every company is so darn worried about piracy and plagiarism, that they rush a product down the assembly line, force an upgrade, and then let the poor customer work out the bugs for them...It's not good business.
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