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Participant
August 26, 2017
Answered

No option to de-authorize

  • August 26, 2017
  • 1 reply
  • 693 views

I tried to add a book but got the error message "Error! Check Activation". I then learned I had to de-authorize my computer and then re-authorize.

Now, the problem is that the option "Help > Erase Authorization" does not seem to exist. My only options are these [https://cdn1.cdnme.se/4167047/9-3/namnlos_59a1a8419606ee265093b641.jpg] and they do not help with the needed de-authorization.

So how do I de-authorize so that I can read this god forsaken book?

This topic has been closed for replies.
Correct answer cselhost

Hi Madolein,

Please follow the instructions here to deauthorize and reauthorize:

Removing the Adobe Digital Edition authorization when it fails (erase authorization) - Knowledge Base - Datalogics KB

1 reply

cselhostCorrect answer
Participating Frequently
August 29, 2017

Hi Madolein,

Please follow the instructions here to deauthorize and reauthorize:

Removing the Adobe Digital Edition authorization when it fails (erase authorization) - Knowledge Base - Datalogics KB