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C
costanzaa76891178
Participant
October 10, 2016
Answered

Non riesco ad aprire in ADE libro regolarmente acquistato

  • October 10, 2016
  • 1 reply
  • 1794 views

Ho acquistato un ebook nella libreria feltrinelli.

Ho sempre utilizzato per effettuare il download ADE senza problemi.

Senza che io abbia modificato nulla non riesco ad aprirlo e mi compare la scritta "errore di comunicazione. Problema di comunicazione server delle licenze:E_AUTH_BAD_DEVICE_KEY_OR_PKCS12".

Che significa?

    This topic has been closed for replies.
    Correct answer Nanaky

    Windows:

        Close all applications.

        Choose Start > Run.

        In the Open text box, type regedit and then press Enter. The Registry Editor opens.

        In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

        Select the Adept key.

        Choose File > Export.

        In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

        Right-click the Adept key and choose Delete.

        In the Confirm Key Delete dialog, click OK.

        Close the Registry Editor.

        Open Adobe Digital Editions and reauthorize.

    Macintosh:

        quit Adobe Digital Editions.

        Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

        If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

        Open Adobe Digital Editions and reauthorize.

    1 reply

    Nanaky
    NanakyCorrect answer
    Participating Frequently
    October 11, 2016

    Windows:

        Close all applications.

        Choose Start > Run.

        In the Open text box, type regedit and then press Enter. The Registry Editor opens.

        In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

        Select the Adept key.

        Choose File > Export.

        In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

        Right-click the Adept key and choose Delete.

        In the Confirm Key Delete dialog, click OK.

        Close the Registry Editor.

        Open Adobe Digital Editions and reauthorize.

    Macintosh:

        quit Adobe Digital Editions.

        Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

        If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

        Open Adobe Digital Editions and reauthorize.

    C
    costanzaa76891178Author
    Participant
    October 11, 2016

    Spiegazione perfetta, in effetti avevo capito che dovevo togliere l'autorizzazione al PC e poi riautorizzarlo, ma purtroppo non potevo procedere a toglierla (mi diceva di "riprovare più tardi").

    In cinque minuti con queste indicazioni (meglio però seguirle in inglese che nella traduzione italiana) ho risolto il problema.

    thank you very much Nanaky.

    Now I can read my ebook!

    Nanaky
    Nanaky
    Participating Frequently
    October 12, 2016

    Good Luck.

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