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Participant
Mar 20, 2018 12:51 AM UTC
Question

Not able to authorize my device anymore

I'm using Digital Editions for a few months and today I just couldn't acces any of my books from library.I've unistalled and reinstalled the app twice, and now I can not authorize my device anymore.Adobe live help chat couldn't give me a solution.Please help me authorize my device and use Digital Editions again.Thanks!

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    5 replies

    zacitalia
    Participant
    Mar 20, 2018 4:46 AM UTC

    I just read there is an outage on digital editions. Most of us have wasted time uninstalling and reinstalling and now nothing works. Grrrrrrr

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    Participant
    Mar 20, 2018 8:45 AM UTC

    So, what we have to do?

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    alexs78050018
    Participant
    Mar 20, 2018 4:40 AM UTC

    I’m having the same problem

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    Participant
    Mar 21, 2018 12:37 PM UTC

    i am having something like this. I reinstalled the app again (Windows 10) and now i can not authorize my device

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    adamt73901285
    Participant
    Mar 20, 2018 4:34 AM UTC

    Same! I type in my credentials and it just continuously loads. I was able to get it to work on my computer but not on my iPad app. I reinstalled twice.

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