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suus5
Participant
November 2, 2015
Answered

Old e-mail address as authorization that can't be changed

  • November 2, 2015
  • 1 reply
  • 481 views

I've seen some more people with this issue but no solutions...

The situation is: Our Mac had a new harddrive installed last september due to issues, I copied back my account details from a Time Machine backup, (no programs). Today I installed Adobe digital editions but it’s somehow authorized to an much older version of my Adobe ID, using an old e-mail address I no longer use and don’t have access to or have a password for (it’s deleted), so de-authorizing is also not an option.

Also I can’t add a new authorization so I can’t access my e-reader which is authorized with my current e-mail address.

How can I remove this older authorization version of my ID?

    This topic has been closed for replies.
    Correct answer Nanaky
    1. Quick Digital Edition.
      2. Navigate to /Users/<User Name>/Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash can. 
      3. Open Adobe Digital Editions and reauthorize using the setup assistant.

    1 reply

    Nanaky
    NanakyCorrect answer
    Participating Frequently
    November 3, 2015
    1. Quick Digital Edition.
      2. Navigate to /Users/<User Name>/Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash can. 
      3. Open Adobe Digital Editions and reauthorize using the setup assistant.
    S
    suus5Author
    Participant
    November 3, 2015

    You're a star, it worked! Thanks a lot

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