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February 22, 2017
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  • February 22, 2017
  • 1 reply
  • 231 views

After countless hours spent on this forum, using any and all advice I came across, I still cannot read my library books on my kobo.

I have tried uninstalling and re-installing adobe digital editions 4.5, ,de-authorizing and installing ADE 3.0, using an Adobe ID and an Overdrive ID, resetting and factory resetting my kobo. I'm at a loss. From what I can see this has been an issue with Adobe for several years. My library books loaded fine the first couple of times and all of the sudden stopped authorizing correctly. The first time this happened, I factory reset my kobo and the book loaded. Since then, no books have loaded.

Please help. All I want to do is read the books that I have legally borrowed from the library.

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    1 reply

    February 22, 2017

    If this is such a common question why doesn't Adobe provide support for it.  I too have the same problem.