Pages DO NOT work

I can open the book but when I scroll it gets stuck on page 2 but continues to scroll through the book.  There is NO online support for this product because it is free and that makes sense.  I have looked on the forums and the only support people are getting is from other confused people who may or may not have a real fix.  I doubt anyone from Adobe will see this and I hope someone from 2022 can help me.