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R
R2D2Maike
Participant
December 27, 2017
Question

PC authorization for my PC Info: password, adobe ID wrong, but it is correct

  • December 27, 2017
  • 3 replies
  • 426 views

When I try to authorize my PC I get the Information that my adobe ID or my passowrd is wrong. With the same ID, password Kombination I get access to this forum, adobe online and I could authorize lightroom in the past.

I need help.

Thanks a lot S. Schreiber

This topic has been closed for replies.

3 replies

T
tomasm38779253
Participant
January 10, 2019

I'm using Digital Editions v4.5.10 for Windows 10 and had the same issue.

Seems Digital Editions for computer does not allow special characters such as "å, ä, ö, ü, û" etc.

My solution:

Uninstall Digital Editions (probably not needed)

Remove regedit\Adept according to already proposed solution elseware (Error messages and troubleshooting tips for activation errors in Adobe Digital Editions ) (probably not needed)

-> Log into Adobe webpage, go to account and change your password to numbers and english letters.

-> Try again to log onto your installed Digital Editions.

G
gagorial
Participant
November 27, 2018

I had the same problem. I solve that changing "¡" for "i".

Please, try to change the password using only common characters displayed at English keyboard. Also disable 2 steps authorization.

R
R2D2MaikeAuthor
Participant
December 28, 2017

The hint of Nanaky to erase the Adept Folder doesn´t work, but Thank you

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