PDF Import Error. Code 31. HTTP Code 555.

Question

I'm having the following error importing a DRM protected PDF into ADE. Adobe reader 7, on which the book was initially authorized, opens the book just fine. All firewalls are disabled.

I need to reinstall windows on my computer and need to transfer the license. Any ideas on how to fix this?

--------
Adobe DRM Error
System: 7
State: 4
Class: 15
Code: 31
Message: Error on response from server.
Scroll below or view error.log for more details.
Your Adobe software could not be activated.
HTTP error on Adobe DRM Activator request.
Adobe DRM Activator error.
Client Code: 31 - HTTP Code: 555
Fault location: 15
--- end ---

Anonymous · Answer

This is unfortunately expected - as of Dec 15th 2009 the old activation server which was used for Acrobat 7 (ACS3) was decommisioned. This server was needed to do any migrations to Digital Editions. It is also worth noting that this was the activation server used to activate Acrobat 7, although this capability was no longer available as of April 2009, so you will not be able to activate Acrobat 7 to read that content on a new machine.

If possible you should contact the place where you purchased the content to see if you can redownload it to get it to view in Digital Editions.

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