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A
Anonymous
September 30, 2016
Question

Please help me recover my Adobe ID

  • September 30, 2016
  • 1 reply
  • 163 views

I have volume licenses associated with my account.

Support told me to contact the experts on this forum.

I am unable to reset my password as I now have a new email address without access to the old one.

Thanks in advance.

    This topic has been closed for replies.

    1 reply

    A
    Anonymous
    September 30, 2016

    Deepjyoti:

    I see there is a Acrobat 10 license on the account.

    2:06:24 PM

    you:

    That is what I am looking for

    2:07:23 PM

    you:

    I thought that there were 2 licenses

    2:08:02 PM

    Deepjyoti:

    Ok.

    2:08:36 PM

    Deepjyoti:

    Please contact our experts at: http://forums.adobe.com and they can assist you with the same.

    2:09:17 PM

    you:

    Can you not send password reset link to my new email address?

    2:09:46 PM

    Deepjyoti:

    No, I am afraid, we do not have access for that.

    2:09:57 PM

    you:

    thanks

    2:10:10 PM

    Deepjyoti:

    Thank you for choosing Adobe.

    2:10:10 PM

    Deepjyoti:

    Have a great day!

    Thanks for contacting Adobe.
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