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carolc57877085
carolc57877085
Participant
February 14, 2016
Question

PLEASE someone tell me how to get adobe to reset my activations i have been to chat 3 times have case # nothing else said they would send an e-mail nothing i'm a shutin widow i need my ebooksHELP

  • February 14, 2016
  • 1 reply
  • 178 views

PLEASE someone tell me how to get Adope to reset my activations have been on chat 3 times and was told they would be in touch that was yesterday i have been trying to get an answer for 3 days PLEASE HELP i am a shutin widow who really needs her e-books

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    1 reply

    Nanaky
    Nanaky
    Participating Frequently
    February 15, 2016

    You can reset the activation over Adobe ID over the customer chat. You must ask exact for reset of adobe ID. Then should work it.

    carolc57877085
    carolc57877085Author
    Participant
    February 15, 2016

    i did ask on chat  for that but they said they would get in touch after they reviewed my problem, they never did but thankfully i went to KOBO and they walked me through fixing it. thank you for trying to help me

    Nanaky
    Nanaky
    Participating Frequently
    February 16, 2016

    You are welcome.

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