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Participant
February 2, 2022
Question

Problem connecting Pocketbook to Adobe DRM

  • February 2, 2022
  • 1 reply
  • 1633 views

I have a Pocketbook eReader and I am trying to connect to Adobe DRM. According to chat support on this site this would be a Digital Editions connection.
When I try to conect it I get an error similar to:
Activation failed.
E_ADEPT_ACCOUNTINFO_ERROR http://adeactivate.adobe.com/adept/GetCredentialList E_pocketbook_ACCOUNT_INFO Incorrect user uuid

1 reply

Participant
September 8, 2022

I am experiencing the same problem. Also on a Pocketbook device. Any solutions or guidance on how to overcome the issue?

Participant
January 22, 2025

Same problem, anyone solved it?