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August 21, 2020
Question

Problem de-authorizing ID

  • August 21, 2020
  • 0 replies
  • 126 views

I authorized a DRM ebook with my old ID adobe account. I'm trying to de-authorize the ID account but the only thing it de-authorizes it's the computer but not the ID.

When I de-authorize the computer and try to authorize it with my new account it doesn't let me putting me the error: e_lic_already_fulfilled_by_another_user.

How can I de-authorize the ID so I can authorize it with a new ID?

Thanks for your help

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