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July 2, 2021
Question

Problem drm account and exceeded authorizations

  • July 2, 2021
  • 0 replies
  • 95 views

Hi,

I just tried to retrieve my ebooks (drm protected) on my new mobile phone via pocketbook application. When i tried to open them, I got a message that I am not authorized (already authorized by a different Adobe ID).  I made several attempts and with other ereader applications and they showed me a similar message.

As a result i exceeded the maximum number of activations allowed. And now I dont know what to do with either of my problems. I communicated with adobe helpdesk by message and by  phone and they told me to post here my problem.

Thanks in advance.

 

 

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