Skip to main content
chiara0101
Participant
February 3, 2021
Question

problem with portability

Both my computer (Windows surface)  and my Android based device (a boox, where the ADE  has been installed) authorized with same account/ID.

However, if I download a DRM protected file to my PC, I can read it only on my Surface but not on my Boox. I even tried to send the protected file to the boox and to see if I could open it directly with the app, but the app does not even allow me to upload it. Any suggestions welcome! 

This topic is closed to new replies. Start a new post to keep the conversation going.

1 reply

chiara0101Author
Participant
February 3, 2021

What happens exactly in boox is: I click the acsm file, get the option of opening with ADE app but then get a message saying the app has stopped. 

Translate
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices