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Participant
December 4, 2013
Question

Problems with Adobe digital editions

  • December 4, 2013
  • 2 replies
  • 728 views

I tried to authorize Adobe digital edition in my new Tablet, but I received an error message, so I decided to authorize with another personal email account. Now, the problem is that I can not download those books I had bought previously. How can I reauthorize Adobe digital edition with my previous email? How can I avoid the error message I received when I tried to authorize with that email?

    This topic has been closed for replies.

    2 replies

    Inspiring
    December 5, 2013

    You must use your original Adobe account to real books bought and downloaded while using that account.

    I'm a but confused by I tried to authorize Adobe digital edition in my new Tablet, ADE does not run on any tablet except a full Windows 8 tablet.

    What id you try to authorize? (1) ADE running on a Windows 8 tablet, (2) an app running on a normal tablet, or (3) ADE itselft running on a computer.

    In any case, you must deauthorize the new ID, and then reauthorize with your original ID.

    On ADE, the deauthorization is ctrl-shift-D (cmd-shift-D on Mac).  If you can't reauthorize with your original ID, post detailks and the message you get when trying.

    For a tablet app, see help for that app for deauthorization/reauthorization.

    Bernd Alheit
    Community Expert
    Community Expert
    December 4, 2013

    Why did you post this in the forum for Adobe Reader?

    pvaldesgAuthor
    Participant
    December 4, 2013

    It was by error. I am sorry.

    Enviado de Samsung Mobile

    pwillener
    Legend
    December 5, 2013

    [topic moved to Digital Editions forum]