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S
sven-olofs82396978
Participant
July 11, 2016
Question

Problems with Digital Editions (D.E) authorization

  • July 11, 2016
  • 3 replies
  • 1447 views

I have problem with authorization of my computer in D.E ver 4,5 (earlier I had ver 3.0) I tried with my ADOBE ID. I have earlier used the Adobe ID  on an old computer

Can't I use the same ID on different computers or can't I use ADOBE ID as an authorization ID ?

This topic has been closed for replies.

3 replies

M
miguelm24954326
Participant
July 20, 2016

I Have the same problemm on my Ipad, it only apear Error

Nanaky
Nanaky
Participating Frequently
July 20, 2016

miguelm24954326 schrieb:

I Have the same problemm on my Ipad, it only apear Error

o. O and which error message exactly?

M
miguelm24954326
Participant
July 20, 2016

The mesassage is:

                        Error

Digital Editions ha encontrado un error

             durante  activación

nothing more

P
pauld87574594
Participant
July 12, 2016

I have a similar problem.  I have been successfully using ADE for several months.  Now I find that I cannot move books from ADE to my KOBO reader.  When I try to reauthorize the reader ADE will not accept my sign in although my sign in was accepted to access this forum.  Why is there no telephone number that would allow me to speak to a real person to receive some help.

Paul.

    victoriac53390588
    victoriac53390588
    Participant
    July 23, 2016

    I am having the exact same problem. I also downloaded a new version (Mac) but still can't copy books to my reader.

    Nanaky
    Nanaky
    Participating Frequently
    July 25, 2016

    Has you remove the activation.dat?

    Nanaky
    Nanaky
    Participating Frequently
    July 12, 2016

    Windows:

        Close all applications.

        Choose Start > Run.

        In the Open text box, type regedit and then press Enter. The Registry Editor opens.

        In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

        Select the Adept key.

        Choose File > Export.

        In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

        Right-click the Adept key and choose Delete.

        In the Confirm Key Delete dialog, click OK.

        Close the Registry Editor.

        Open Adobe Digital Editions and reauthorize.

    Macintosh:

        quit Adobe Digital Editions.

        Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

        If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

        Open Adobe Digital Editions and reauthorize.

    Z
    Zurry
    Participant
    July 12, 2016

    Hello,

    My first time here. I've the same problem when trying to authorize my computer. I've followed the steps above and still nothing. For a moment there is a green bar loading but then comes the message "ID or password wrong for the selected supplier. Try it again".

    What else can I do?

    *******

    Please forgive my English, I am Spanish and I have difficulties trying to express in other languages.

    Nanaky
    Nanaky
    Participating Frequently
    July 12, 2016

    Has you in the password a umlaut or special charakter?

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