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March 26, 2016
Question

Re: Has anyone ever tried to sign up for an Adobe account, but somene else (you didn't know/wasn't you) had already signed up with your email address?

  • March 26, 2016
  • 1 reply
  • 157 views

My hard drive died and now when I try to open Abode Protected Books or transfer them to my Kobo reader it says I need to authorize my ADE. When I try to authorize it tells me that ID is already used. Adobe support says the can't do anything to help me. Do you have any advise?

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    1 reply

    kglad
    Community Expert
    Community Expert
    March 26, 2016
    March 26, 2016

    No one has used my email address except me. I changed my email address to one I created last year and it is used also. I don't know what to do now.