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ryanhofrichter
ryanhofrichter
Participant
April 12, 2015
Question

Recovering ID/Password for Erasing Authorization

  • April 12, 2015
  • 1 reply
  • 4546 views

Hello, I'm getting the common "Error! Check Activation" message and see that erasing authorization and reauthorizing is one solution.  Which Vendor ID and password should I be entering here?  Nothing I have seems to work - is there was to recover this information if I've lost it?

Thanks,

Ryan

    This topic has been closed for replies.

    1 reply

    S
    Adobe Employee
    shreya
    Adobe Employee
    April 13, 2015

    What is the error message you are getting when you are trying to deauthorize ADE?

    ryanhofrichter
    ryanhofrichterAuthor
    Participant
    April 15, 2015

    "Your password is incorrect.  Type the correct password and try again."

    Nanaky
    Nanaky
    Participating Frequently
    April 15, 2015

    Try with reset your password Adobe ID, sign-in, and account help

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