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agnesa50
Participant
April 3, 2018
Answered

Reset Adobe Digital Editions password

I am attempting to Erase my Adobe Digital Editions authorization but it says my password is wrong. I originally authorized ADE using OverDrive. Is there any way that this password can be reset?

      agnesa50Correct answer
      Participant
      April 4, 2018

      I did not have an Adobe ID when I first downloaded Adobe Digital Editions. I was able to use ADE without cost by selecting Overdrive in the drop down. I tried using the reset password as you suggest but it never sent an email to me with the instructions so it didn't work. I assumed this was because I never created an ID in Adobe itself. Only in ADE. I only created an Adobe ID after that in order to post this issue in this forum. 

      When I try to Erase Authorization in Adobe Digital Editions it puts my Authorized User id as my email address followed by | Overdrive

      example:  emailaddress.gmail.com | OverDrive  but when I put the password here it still says your password is incorrect.

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      6 replies

      Nanaky
      Nanaky
      Participating Frequently
      April 4, 2018

      Adobe ID ist the Mail-Adresse of the Customer Account. To reset the Passwort of the Adobe id go to website and choose reset password.

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        agnesa50AuthorCorrect answer
        Participant
        April 4, 2018

        I did not have an Adobe ID when I first downloaded Adobe Digital Editions. I was able to use ADE without cost by selecting Overdrive in the drop down. I tried using the reset password as you suggest but it never sent an email to me with the instructions so it didn't work. I assumed this was because I never created an ID in Adobe itself. Only in ADE. I only created an Adobe ID after that in order to post this issue in this forum. 

        When I try to Erase Authorization in Adobe Digital Editions it puts my Authorized User id as my email address followed by | Overdrive

        example:  emailaddress.gmail.com | OverDrive  but when I put the password here it still says your password is incorrect.

        Translate
        ve3meo_shh
        Participant
        June 22, 2018

        This may be just stupid user interface design. You do have to re-enter your Overdrive user id into the vendor-id field even though it is displayed in the upper field. The upper is the authorization id that must match that in the epub file and devices to which it is copied. The vendor-id is needed for ADE to login to Overdrive to verify your account.

        If you still cannot reset your authorization, I found the instructions on editing the Windows Registry in this discussion worked for me (before I realized what the vendor-id was all about).

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