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Participant
November 7, 2016
Question

Returned books are actually not returned

  • November 7, 2016
  • 1 reply
  • 293 views

Adobe Digital Editions 4.5.2.151207. When I return borrowed books, they disappear from Digital Editions but when I log to my library, they are not returned and I have to wait for their default expiration before I can borrow another item again. Usually not a big deal, but I sometimes want to return a book ahead of time for various reasons (it could be boring, not what I expected, etc.). In that case, I feel taken as a hostage by Digital Editions because I have to wait twenty some days before I can borrow again.

I tried uninstalling Digital Editions, and reinstalling it. Same problem.

I tried erasing my authorization, and authorize again. Same problem.

I tried erasing my authorization, create a new Adobe ID, and authorize with new ID, same problem.

I contacted my library and they said I am not the only one experiencing this type of problem, but they don't know what to do as it is apparently in "Adobe's hands."

A frustrated user.

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    1 reply

    Nanaky
    Participating Frequently
    November 7, 2016

    Im not sure that a adobe Problem. If i return the burrow ebooks all work fine. Do are used a admin user for the return?

    Participant
    November 7, 2016

    Thanks for your reply. Actually, I am an admin user on my computer. This fact has not changed since I upgraded to latest Digital Editions.

    Nanaky
    Participating Frequently
    November 9, 2016

    Which operating system do are used?