Right side of text cut off

Hi all

I have a user who has been sent a document that requires ADE to open. When trying to print this document, the text on the right hand side of the page is cut off. I've checked the print settings and they all seem to be correct, no other app has this issue. Is isn't a print preview option in ADE and due to DRM, I can't print to PDF to check if it works digitally. Is there any other way to adjust print margins in ADE, as it seems to ingore the printer preferences.

I've attached a couple of examples from a print out they've done.