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catej60936607
Participant
September 2, 2016
Question

Second Computer Authorized? Or Reset all authorized?

  • September 2, 2016
  • 1 reply
  • 266 views

My hard drive  crashed a bit ago and technically it was the single computer authorized to my adobe account. Since it crashed I have no way to "delete" the authorization. My new one isn't authorized and adobe is recognizing it as a second computer rather than a replacement. Is there any way to have two computers authorized or reset all of the authorizations on my account?

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1 reply

Nanaky
Nanaky
Participating Frequently
September 2, 2016

If you authorize the secound Device its should work. Get you a error message when you try it?

C
catej60936607Author
Participant
September 2, 2016

when I try to authorize an error message pops ups saying that only one device can be authorized with the account.

its the same error message that pops up for other people it looks like but the solution there was to just "delete" the previous authorization. (I have a Mac).

Nanaky
Nanaky
Participating Frequently
September 5, 2016
quit Adobe Digital Editions.
Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
Open Adobe Digital Editions and reauthorize.
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