Since I set up my PC for digital editions my email has changed and I can't remember the password, therfore I am unable to reset the permissions on my PC. Can anyone help please. Thank you.

Question

Can anyone help me to reset my PC permissions please. I cannot remember my password and the email address became obsolete about four years ago. I tried re-installing ADE but the message that the PC was already licenced to my old email address comes up every time?

Thank you.

jacquesf52575482 · Answer

I have almost exactly the same problem. I uninstalled ade after I had changed my id to my new mail and password; but no matter what I try, ade keep the old id, and I cannot remove it.

Must I enter the registration database to erase the information? And on which form can I expect to find it?

Jacquesf52575482

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